*NEW TELEPHONE SYSTEM at CHRISTCHURCH*
TELEPHONE ALTERATIONS from 25th April 2014
We would like to sincerely apologise for the difficulties that have occurred with our telephone service over the last couple of months. We have endured intermittent problems throughout this period and have been working hard with our engineers to find the problem, which has not been easy to ascertain.
As a result of feedback from our patients, we are upgrading our telephone system. As from Friday 25th April, we have introduced a completely new system, which we hope will resolve the problems and make it much easier for you to contact the practice. We have increased the number of receptionists answering the telephones to also help with the call volumes. We have also produced a leaflet which we hope will provide you with the information you require to direct your call quickly and efficiently. The leaflet is available from the Reception or the Boots Pharmacy next door.