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This site will not be updated and will be closed in September 2018. Please use the link to our new website above. Please feedback any website comments on the email form in the contacts page of the new website.

CONFIRMED CASE OF MEASLES at Christchurch Surgery 

Did you attend the surgery on the 22nd May or 25th May 2018 . If so please read the letter in the documents panel on the left of this page (titled Measles Info), for guidance on any action needed. 


We are working together with other local practices to offer more appointments in the early mornings, evenings and at weekends.  Visit ‘Our opening hours’ within the ‘About Us’ tab to find out more or speak to a member of our team.


Christchurch and Willow electronic patient records will be merging during the weekend of 22nd June 2018.  As a result there will be disruptions to our normal appointment booking system from 22nd–25th June 2018 as we will be unable to access any clinical or patient contact details. 

To prepare for this, over a six week period commencing 14th May 2018, we will have limited pre-bookable appointments available to offer patients to see a Doctor, however there will be appointments on the day for immediately necessary concerns.

On Friday 22nd June 2018 the surgery will be closed for appointments from 1pm and will not open again until 8am on Monday 25th June 2018.   

Between 2pm and 6.30pm on the afternoon of Friday 22nd June 2018 the duty Doctor will be available to speak with patients with immediately necessary concerns only.   To access this facility patients, will be required to contact the surgery via the telephone.  However, we will be unable to access clinical records, pre-book appointments or issue prescription requests.  Patients are asked to ensure that they request any repeat medication no later than 2pm on Tuesday 19th June 2018 if they wish to collect it during that week.

On Monday 25th June we will hold open surgeries AM and PM, where patients with immediately necessary concerns will be seen by a Doctor.   As from Tuesday 26th June, patients will have the flexibility of booking appointments at either Christchurch Surgery or Willow Surgery.  It will take approximately two weeks to reinstate our appointment books when normal pre-bookable appointment availability will resume.

We apologise for any inconvenience resulting from this essential transitional period and assure you that we will continue to provide our patients with the best possible level of care and support.

Thank you for your understanding.

Christchurch Surgery, The Downend Health Group




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Measles Info

Measles Info

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Care Quality Commission Report 2017
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