CHANGES TO THE WAY WE MANAGE YOUR PRESCRIPTION REQUEST
As from 1st July 2016 we will only process 'Priority' prescription requests within 24hrs for:
- Epilepsy Medication
- GTN Spray
'Priority' prescriptions will be available for collection after 4.30pm weekdays or after 10.30am on Saturdays and must be requested at least two hours prior to collection.
NO OTHER MEDICATIONS WILL BE TREATED AS PRIORITY. All other prescription requests will be signed by a Doctor and ready for collection within 48 working hours if collecting from the surgery or 72 working hours if collecting from a pharmacy.
This is a clinical decision made by the GP's and is to ensure safe prescribing. Unfortunately, the Receptionist will not be able to alter this decision
WELCOME TO CHRISTCHURCH FAMILY MEDICAL CENTRE
The staff of Christchurch Family Medical Centre, pride themselves on providing patients with care and support when they need it the most.
From our modern surgery located in the centre of Downend, our team of clinical staff including 7 GPs The GP Team, a Nurse Practitioner, 5 Trained Nurses, 2 Phlebotomists and a Health Care Assistant The Nursing Team offer a wide range of NHS services and specialist clinics
Our patients are our priority, in the event that all on the day appointments have been booked and patients feel that their illness or concerns cannot wait for the next available appointment, we offer a daily triage service.
We have a team of 10 Receptionists (The Reception Team), all trained to maintain patient confidentiality whilst striving to deal with patient requests as quickly and efficiently as possible.
Behind the scenes our Management Team and Administrators work hard to provide patients with the very best service. By listening to constructive patient feedback we are able to improve our services and facilities ensuring that, wherever possible, patient expectations are met.
We welcome new patients to our surgery and hope that our website, currently being updated, provides you with all the information that you may require to enable you to make that important choice as to who will be responsible for your care and support in the future.