Appointments

Appointments

'On the day' Appointments are opened daily (Mon-Fri) at 8am, 11am and 2pm.  Appointments can be booked via the telephone, at front desk or by using our online facilities via Patient Access.  Pre-bookable appointments are available up to 5 weeks in advance.  Our telephone lines are extremely busy from 8am-10am, please do not ring during this time unless you require an 'on the day appointment'. 

To ensure that your concerns are dealt with appropriately, the Patient Liaison Assistant may ask you to provide them with a brief description of your symptoms.  If you are not comfortable providing this information please advise the Assistant.

Please allow sufficient time to arrive for your appointment as car parking cannot be guaranteed. Alternative free parking is available at the Co Op in Downend.

Triage Appointments

We have a Triage Doctor available daily (Mon-Fri).  If all 'on the day' appointments are booked and you feel your concerns cannot wait for the next available appointment, the Triage Doctor will call you back.  Many clinical concerns can be dealt with during this telephone consultation and prescriptions can also be issued.  However, should they have concerns regarding your condition they will always ensure that you are seen by an appropriate clinician.

Minor Illness Appointments

Our Minor Illness Nurse is a prescribing Nurse specialised in:

  • Constipation
  • Coughs, colds, chest infections
  • Earache
  • Eye problems – discharge, redness, itching and soreness
  • Rashes
  • Sinusitis – nasal congestion, colds, flu symptoms, facial discomfort
  • Skin problems – impetigo, insect bites, cellulitis, infections
  • Sore throats
  • Temperatures
  • Urinary Tract Infections, Cystitis
  • Vaginal Discharge, Itching, Soreness
  • Vomiting and Diarrhoea

If you feel your symptoms can be dealt with by our Minor Illness Nurse, please advise the Receptionist so that Doctors appointments are more easily available.